Login Error: “No Organisation Found”
# support
n
I'm facing an issue while trying to log in to my account it shows “no organisation found.” I had signed up yesterday during the Cloudflare outage, and because of that, I couldn't verify my email. Now when I try to log in or even create a new account with the same Gmail, I'm not receiving any verification email at all.
v
To resolve your login issue, please email Vapi support with the following details:
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Email: [your Gmail address]
Issue: "No Organisation Found" error and not receiving verification emails after Cloudflare outage
Screenshot: [attach error screenshot]
This structured report will help the support team address your account problem more quickly, as recommended in the documentation I have found. Source: - [Vapi Issue Reporting Documentation](https://docs.vapi.ai/issue-reporting)
c
Hi there, Thanks for letting us know. To get this resolved quickly, could you please provide the exact email address you used to sign up? Once we have it, we can delete the existing account on our end so you can create a fresh new one without any verification issues. Looking forward to your response.
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