Turn Detection[URGENT]
# support
b
I’m having an issue with turn detection after switching from the deprecated VAIP “Neha” voice to my own cloned voice. When the user starts speaking, the bot cuts them off mid-sentence and begins responding. Could you please advise which settings I should adjust?
v
To reduce the bot cutting off users mid-sentence, increase the
endOfTurnConfidenceThreshold
for more patient turn detection. Try this configuration:
Copy code
json
{
  "endOfTurnConfidenceThreshold": 0.7,
  "minEndOfTurnSilenceWhenConfident": 800,
  "maxTurnSilence": 3600
}
Apply this in your voice pipeline settings for a more natural, less interruptive flow ([see documentation](https://docs.vapi.ai/customization/voice-pipeline-configuration)). Source: - [Voice pipeline configuration](https://docs.vapi.ai/customization/voice-pipeline-configuration)
c
Hi, could you please provide a call id where you experienced this issue? We would like to review the logs to identify the cause.