Xainab Mehr
11/19/2025, 7:48 PMVapi Support Bot
11/19/2025, 7:49 PM/call endpoint and the voice pipeline. There is no explicit confirmation that chat widgets or chat bots are HIPAA-compliant. For handling PHI, you should only use the /call endpoint with hipaaEnabled set to `true`:
json
{
"hipaaEnabled": true
}
If you need HIPAA compliance for chat widgets, please contact Vapi support for clarification before embedding PHI in chat interactions.
(According to the documentation: https://docs.vapi.ai/security-and-privacy/hipaa)
Source:
- [HIPAA Compliance Vapi Documentation](https://docs.vapi.ai/security-and-privacy/hipaa)