I am trying to switch to an enterprise plan and ca...
# support
m
Please help me out!!!
c
Our [Enterprise plan](https://vapi.ai/pricing) includes unlimited concurrency, higher rate limits, and features like hands-on support, a shared Slack channel, HIPAA BAA and SOC 2 certifications, Single Sign-On (SSO) support (Okta, Azure AD, SAML, OIDC), and Role-Based Access Control (RBAC). If this sounds like it could meet your needs, please contact our sales team via this link: . Once submitted, our sales team will reach out after reviewing your requirements!
m
I have already filled this form multiple times and no one is responding
v
For the fastest help with switching to an enterprise plan, join the [Vapi Discord community](https://discord.com/invite/pUFNcf2WmH) and post your request in the
#support
channel for real-time assistance.
This channel is actively monitored and is recommended when email support is unresponsive. According to the documentation, enterprise customers receive priority support through these channels. Source: - [Vapi Support Documentation](https://docs.vapi.ai/support)
m
I have already joined the discord channel
would someone contact me?
its urgent!!
@Vapi Support Bot
would someone contact me? its urgent!!
v
Thank you for your patience. Since you've already tried all standard channels, the best next step is to send a direct email to support@vapi.ai with "Enterprise Plan Urgent" in the subject line and a summary of your attempts so far. This will help flag your request for priority handling by the internal team. Source: [Vapi Support Documentation](https://docs.vapi.ai/support)
m
@Vapi Hi vapi. Already did that. @User
.
@User Team by when can i get a response
c
Hi MEDUSA 2.O, If you're looking to upgrade your account to an enterprise plan, you can find detailed information about the benefits and offerings included, such as unlimited concurrency, reserved capacity, and advanced support options, in our [Vapi Enterprise documentation](https://docs.vapi.ai/enterprise/plans). To proceed with the upgrade, you may want to contact our sales team directly or check the dashboard for upgrade options under your account settings. If you have further questions or need assistance, please let me know.
v
Our Sales form has been updated - please use this NEW link: https://vapi.ai/sales
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