minimax issue again!
# support
call id 019aa215-74bb-7cc0-939b-fb4edea008a3
tried multiple times and same issue\
v
Your Minimax error is due to insufficient credit. As a quick workaround, you can switch to the Azure voice provider while you resolve the billing issue with Minimax.
Copy code
json
{
  "voice": {
    "provider": "azure",
    "voiceId": "andrew"
  }
}
Update your configuration with this snippet to continue using voice synthesis immediately. Source: - [Vapi Documentation: Minimax insufficient credit error and workaround](https://docs.vapi.ai/api-reference/calls/list)
@User Support Bot
c
Hi SamSEOClub, To help with your issue regarding the Minimax Voice Provider, here are some steps you could follow: 1. **Ensure Minimax Credentials**: Confirm your Minimax credentials are valid and correctly configured. You can find more about this in the [Minimax credentials documentation](https://api.vapi.ai/api#:~:text=CreateMinimaxCredentialDTO). 2. **Language and Region Support**: Check if you're using the correct language and region settings. Minimax supports over 40 languages and regional variants. You might want to use the
auto
language mode for automatic detection. Also, consider regional settings for better compliance and performance. 3. **Error Handling**: If calls are failing, monitor for Minimax-specific error reasons such as
pipeline-error-minimax-voice-failed
and
call.in-progress.error-vapifault-minimax-voice-failed
to troubleshoot effectively. 4. **Enabled Features**: Verify that features like
textNormalizationEnabled
and
cachingEnabled
are set to
true
if you want text normalization and voice caching enabled by default. 5. **Use Fallback Configurations**: Consider configuring
FallbackMinimaxVoice
to maintain continuous conversation even if the primary voice settings face issues. You can refer to the September 11, 2025, [changelog](https://docs.vapi.ai/changelog/2025/9/11) for more information on the configuration and enhancements. If your issue persists after following these steps, please let me know so we can further assist you.
s
its still persisting....please help
its still not working please help to check account
Hello
ccheck call id - 019abb47-6f79-7bb1-914f-1fea2da179e5
c
The minimax account attached to your API key has insufficient credits and there is no fallback voice configured. To continue using minimax, either purchase credits on your minimax account or remove your API key for minimax.
Copy code
🟔 13:50:27:636 Minimax (WebSocket Pool) Error: {
  "message": "insufficient credit",
  "stack": "Error: insufficient credit\n    at MinimaxWebsocket.messageHandle ...
}
i tried to change but this happens
the api
please help
c
Could you try entering your new MiniMax key? If its not able to be entered, you can still use minimax without the key
s
hi can u help gladia solaria not working
2 Views