Call.in progress.error vapifault transport never c...
# support
m
For the last hour, none of my calls connect and I have "Call.in progress.error vapifault transport never connected" in the log. Dialing two different Vapi provided phone numbers that are tied to different assistants. Example call ID: 019aa40d-cbb5-7eed-b00f-dbd63e25e4b0
v
Action Required: Since
call.in-progress.error-vapifault transport never connected
indicates a Vapi processing pipeline failure affecting all your calls, please contact Vapi support and include your call ID (
019aa40d-cbb5-7eed-b00f-dbd63e25e4b0
) and the time of occurrence. This helps the support team investigate platform-level issues quickly. Reference: [Call ended reasons documentation](https://docs.vapi.ai/calls/call-ended-reason) Source: - [Call ended reasons documentation](https://docs.vapi.ai/calls/call-ended-reason)
t
Same issue
c
Sorry about the inconvenience. This was due to a minor blip in our SIP server but our team caught it immediately and resolved it. Let us know if it happens again