Error While initiating call [URGENT]
# support
c
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v
Thank you for sharing the error message:
call.start.error-get-transport
.
This indicates an issue retrieving transport information during call initiation. To help you further, could you please confirm which transport provider (e.g., Twilio, Vonage, SIP, etc.) you are using for this call setup? Source: - [Vapi Call Ended Reason Documentation](https://docs.vapi.ai/calls/call-ended-reason)
b
twilio
@User
k
I have the same problem when trying to make outgoing calls via Twillio. Keep getting the error-get-transport error... My call id is 019abca3-4867-7882-ae3e-263b1135ac9a.
I figured out what was wrong in my case. I only imported a Twilio number. I was not aware that I needed to setup a Twilio SIP trunk as well since this guido does not mention it as a prerequisite: https://docs.vapi.ai/phone-numbers/import-twilio So when following this step as well, it worked for me: https://docs.vapi.ai/advanced/sip/twilio
b
in my case i am getting this error when i make call to Bahrain(+973) even i have enabled geo location from twilio
k
Please try creating a SIP trunk for twilio to see if that allows you to call Bahrain
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