Hello, I’ve been trying to get in contact with someone from Enterprise Sales. I need to discuss signing a DPA. Could someone please reach out to me?

Our [Enterprise plan](https://vapi.ai/pricing) includes unlimited concurrency, higher rate limits, and features like hands-on support, a shared Slack channel, HIPAA BAA and SOC 2 certifications, Single Sign-On (SSO) support (Okta, Azure AD, SAML, OIDC), and Role-Based Access Control (RBAC). If this sounds like it could meet your needs, please contact our sales team via this link: . Once submitted, our sales team will reach out after reviewing your requirements!

I have tried using that link, no one contacts me back.

Thank you for your interest in a Data Processing Agreement (DPA). A DPA is available at no charge, but it is exclusively offered to enterprise clients. To proceed, please reach out to our Enterprise Sales team using the [enterprise contact form](https://form.typeform.com/to/iOcCsqVP?typeform-source=vapi.ai) so we can assist you directly. For GDPR-related questions, you can also visit [security.vapi.ai](https://security.vapi.ai/). (According to internal documentation: a DPA is only available for enterprise customers.) Source: - [Vapi Security and Compliance Internal Documentation](https://docs.google.com/document/d/1X1UzOVUrma47typ4RnohwConQu9gH26iYz9wpZvDXO0/edit?usp=drivesdk)

Hi, Thanks for reaching out and for evaluating Vapi. At this time, we are not able to provide or sign a Data Processing Agreement (DPA) for EU customers, as we don’t operate directly in the EU region. We understand this may be a blocker for some use cases, and we want to be upfront so you can make the best decision for your business needs. Please let us know if there’s anything else we can clarify.

Our Sales form has been updated - please use this NEW link: https://vapi.ai/sales