Hi everyone We are considering using vapi for runn...
# office-hours
h
Hi everyone We are considering using vapi for running a closed UK healthcare pilot and plan to use Vapi to place outbound calls and process call audio/transcripts. Would anyone be able to help with: customer Data Processing Addendum (DPA) covering UK GDPR, international transfer mechanism (EU SCCs plus UK Addendum, or UK IDTA) and referenced appendices, current sub-processor list specifically covering call audio, transcripts, ASR/TTS/LLM and storage, Data location details (where audio/transcripts are processed and stored), Retention and deletion controls for audio/transcripts/logs, Confirmation whether customer call data is used for training models, and how to opt out, A short security pack (SOC 2 / pen test summary / security overview) if available. I have requested access on your security portal