serverMessages not triggering end-of-call-report
# supporta
agargarf
11/27/2025, 5:06 AMI'm trying to get the end-of-call-report webhook to fire but it's not coming through to my server. I've set up the serverUrl in the Advanced tab and enabled the message type in serverMessages. Other events like transcript and conversation-update work fine. Just the end-of-call-report never arrives. Has anyone else run into this? Is there a specific order these need to be configured or does the call need to end in a certain way for the report to send?
v
Vapi Support Bot
11/27/2025, 5:06 AMTry adding this to your assistant configuration to ensure the
end-of-call-report Copy code
json
{
"server": { "url": "https://your-server.com" },
"serverMessages": ["end-of-call-report", "status-update"]
}a
agargarf
11/27/2025, 5:11 AM{
"name": "Support Line"
"server": {
"url": https://akogeno.thurn.com
"timeoutSeconds": 30
},
"serverMessages": [
"end-of-call-report
"status-update
"transcript
"conversation-update"
],
"model": {
"provider": "openai
"model": "gpt-4o"
},
"voice": {
"provider": "11labs
"voiceId": "21m00Tcm4TlvDq8ikWAM"
}
}
agargarf
11/27/2025, 5:12 AM Copy code
{
"name": "Support Line",
"server": {
"url": "https://example.com",
"timeoutSeconds": 30
},
"serverMessages": [
"end-of-call-report",
"status-update",
"transcript",
"conversation-update"
],
"model": {
"provider": "openai",
"model": "gpt-4o"
},
"voice": {
"provider": "11labs",
"voiceId": "21m00Tcm4TlvDq8ikWAM"
}
}agargarf
11/27/2025, 5:12 AMtranscript and conversation-update both come through fine
c
Chiranjeet Mishra
12/01/2025, 9:45 AMHi agargarf,
To programmatically end a call using the VAPI platform, you can send an
end-callClientInboundMessagetype"end-call"