Is anyone else getting this issue? https://cdn.discordapp.com/attachments/1444995803054604389/1444995803486752820/Screenshot_2025-12-01_at_4.16.24_AM.png?ex=69428336&is=694131b6&hm=04214d9f1adf3e819b674b8fba898c017de001993a9742091bd464a1c57f4e0b&

Thanks for reporting this issue! To help diagnose further, could you let me know if you’ve already checked the [Vapi status page](https://status.vapi.ai/) to see if there are any ongoing service outages? Sources: - [Vapi Debugging Documentation](https://docs.vapi.ai/debugging) - [Vapi Status Page](https://status.vapi.ai/)

I have the same issue.

same here with this issue

same problem here

Any update?

yeah, support ansewred via email with the same message their ai gives - a superficial message. they have zero implication Thank you for contacting Vapi. Our team is here to help. To resolve your issue quickly, please include all necessary details. This might include call IDs, error messages, or a brief description of when the issue occurs. For guidance on submitting a support ticket, check this guide: https://docs.vapi.ai/issue-reporting. Our usual response time is within 48 hours, but we’ll try to reply sooner. For Faster Help: Join our daily office hours on Discord to get real-time support: Vapi Discord Server (https://discord.com/invite/pUFNcf2WmH) Additional Resources: - Discord Support Threads: https://discord.com/invite/pUFNcf2WmH - YouTube Tutorials and Guides: https://content.vapi.ai/ - Documentation and Video Library: https://docs.vapi.ai Thank you for your patience. We look forward to assisting you.

Hi jayvenchiii, It seems like you and others are encountering an issue with accessing your assistants. Here are some steps you can take to diagnose and possibly resolve the issue: 1. **Check the Vapi Status Page**: Visit the [Vapi Status Page](https://status.vapi.ai/) to check for any ongoing service outages that might be affecting the dashboard or assistants. 2. **Review Assistant Configuration**: Ensure that the assistant you are trying to access is published and properly configured. You can cross-check details like the assistant ID. 3. **Troubleshoot Transcription and Responses**: Verify that the transcription feature is correctly capturing input, and review the assistant's settings to ensure the model configuration is as required. Make sure integration with tools and workflows is correct. 4. **Dashboard and API Debugging**: Use the "List Assistants" API to see if your assistant appears there. This helps confirm whether the issue is with the dashboard UI specifically. 5. **Log and Console Review**: Check for any console errors when accessing the dashboard or any anomalies in the network response which could provide insight. These steps should help identify the source of the issue. Let me know if further assistance is required, as our support team is continually monitoring reports and working on solutions.