We found that most of the users in workflows were ...
# office-hours
a
We found that most of the users in workflows were mapping out their conversations turn-by-turn, so the graph got really big too quickly. You also lose the flexibility and magic of LLMs with workflows - common complaint was that it was too rigid and had to stick to the defined call tree. That is not to say that workflows is not working, we have gotten a few customers to productions, but only when their use case needs to follow a strict sequence of steps. We also found that the transition logic between nodes can be a bit finnicky, if the user does not define clear transitions, the workflow can fail to transition, or be too trigger happy. Minimax thing is a bug, I can fix if you need it