Unable to access my assistant
# support
b
Two days with an error as per the screenshot. Sent email support yesterday. Got multiple Assistants and they seem to be ok, but this one does not work, nor can I access it Can I share the ASSistant ID here? https://cdn.discordapp.com/attachments/1445458559516016851/1445458559893770321/image.png?ex=694237f0&is=6940e670&hm=4f71271d09778ccd795200242f01707e4bbdd2f7ea9641fa0c1012e6ae71eca5&
v
To help support resolve your assistant access issue faster, follow up your email with a detailed report including: - Browser and OS version - Steps to reproduce the error - Any console errors (press F12 in your browser) - The exact URL where the error occurs This checklist is recommended in the [Vapi issue reporting guide](https://docs.vapi.ai/issue-reporting) and will help the team diagnose your problem more efficiently. Source: - [How to Report Issues Effectively](https://docs.vapi.ai/issue-reporting)
r
I have the exact same issue across all of my assistants
c
Please share your assistant Id and we will check the config
b
It is working now.
two days to get this sorted out, that was harsh.
c
Glad its resolved now. If you have any questions let us know