Test suites are failing
# support
n
v
Suggestion: To diagnose why your test suite is failing, click on any failed test row in your dashboard. This will open a dropdown showing each attempt, the LLM's reasoning, the transcript, and your configured script and rubric. Reviewing these details will help you pinpoint the exact cause of the failures and adjust your test cases accordingly. If you need further help, you can share the specific error or reasoning shown in the test details. Source: - [Test Suites Documentation](https://docs.vapi.ai/test/test-suites)
c
Hey! To help track down this issue, could you share: \- The call ID \- When exactly this happened (the timestamp) \- What response you expected to get \- What response you actually got instead This would really help us figure out what went wrong!
n
Hey Praveen, here are the details: Call ID: c6015601-bf48-47e4-b416-ab266c7a015c Timestamp: 12/2/2025, 8:50:28 PM Expected Response: The test suite should return the assistant output for the scenario and complete normally. Actual Response: The test suite crashed with: “Whoops, there was an error running the test suite. Please try again or reach out to us.” The page stayed on “Test results are being processed…” and did not return results.
c
Test suites should be working normally now. Please let us know if you run into any issues using them