When an org is deleted any number that was assigned seems to remain in the system, preventing the number from being imported again to an new org. So if you accidentally delete an org with a number and want to create a new org and import the old number you cannot. This is causing us significant issues at the moment. We import numbers from Vonage and even in Vonage I can see the connection to VAPI being successfully created but VAPI does not allow the phone number to be added to the org. Surely the number relationship should be deleted when the org is deleted. Please help!

When an org is deleted, it seems the linked phone numbers aren’t fully released, preventing re-import into a new org. Normally, deleting an org should clear all number associations to avoid this. I recommend checking if there’s a backend “unassign number” step or cleanup process. Are you using the standard Vonage import workflow, or a custom integration? @carlos

I’m not aware of any cleanup process and there is no api for the organisations

we will need at least one of the phone numbers from that account. you can either send it here, through DM to @kyle or to support@vapi.ai.

@kyle I have DM'ed you

I'll close out this ticket since we are working on the query and will continue comms through DMs.

I missed some numbers, I have DM'ed them to you, could you please delete

The numbers have been deleted.