Good day everyone this is my first post so hopefully i am doing it in the correct channel. I want to find out the cost on the calls i know there is the cost inside vapi when you select the asssistant. But i would like to know when using twillio does any charges come of twillio as well as vapi if you could clarify that for me i would appreciate it

Vapi charges a flat rate of $0.05 per minute for calls, and this price already includes the underlying provider cost (like Twilio). - You will **not be charged separately by Twilio**—the $0.05/minute covers everything. - Pricing stays the same no matter how many minutes you use. Example: 100 minutes = $5 total, with no extra Twilio fees. For more details, see [Vapi's pricing documentation](https://docs.vapi.ai/billing/estimating-costs). Sources: - [Vapi Billing: Estimating Costs](https://docs.vapi.ai/billing/estimating-costs) - [Vapi Pricing](https://docs.vapi.ai/pricing)

@Vapi Support Bot is that true? Because when I look at my twilio account I clearly see voice charges by minutes. Twilio charges 1min of call for 1-59sec call length.

If you import your own Twilio number into Vapi (for international or custom use), you will see separate Twilio charges in addition to Vapi's fees. - Free Vapi numbers (US only) do not incur extra Twilio charges. - Imported Twilio numbers will continue to be billed by Twilio for usage. For clarity, check your number setup in Vapi—if it's an imported Twilio number, both platforms will charge you as described in the [Vapi phone-calling documentation](https://docs.vapi.ai/phone-calling). Source: - [Vapi Phone Calling Documentation](https://docs.vapi.ai/phone-calling)

Hi Jacques, When you use a Twilio number with Vapi, you will see charges from both Twilio and Vapi. Here's how it breaks down: - **Vapi Charges**: Vapi bills you for services such as AI-related features, voice generation, and call handling. This includes a standard rate if applicable. - **Twilio Charges**: Twilio will charge for telephony services like call connections, minutes used, and any associated usage fees with your imported number. This separation occurs because each platform provides different parts of the overall service. To integrate and manage telephony services entirely under Vapi, consider using Vapi's own numbers or other supported providers like Vonage or Telnyx. For more info, see [Vapi Phone Calling Documentation](https://docs.vapi.ai/phone-calling).

How is the setup for A2P working if we get a VAPI phone number? Where do we submit A2P info?

We don't have A2P for Vapi free numbers. We suggest using Twilio for SMS with A2P