GibbsX
12/10/2025, 7:44 PMVapi Support Bot
12/10/2025, 7:45 PMTool ID: bd0104be-49e1-4b48-93e9-6eba205ec2ed
Org: randy@gibbsx.com
Browser: [Your browser/version]
Steps: [List steps to reproduce]
Screen recording: [link or attach]
Console errors: [paste any errors]
This will help the support team investigate and resolve the issue efficiently.
Source:
- [How to Report Issues Effectively](https://docs.vapi.ai/issue-reporting)GibbsX
12/10/2025, 7:56 PMGibbsX
12/10/2025, 8:19 PMmindofman
12/12/2025, 5:50 PMmindofman
12/12/2025, 5:51 PMChiranjeet Mishra
12/12/2025, 6:58 PMjson
{
"type": "object",
"properties": {
"callername": { "type": "string" },
"phonenumber": { "type": "string" },
"email": { "type": "string" },
// Add other parameters accordingly
},
"required": ["callername", "phonenumber", "email"] // Add required fields
}
2. **Double-Check Configuration**: Verify that each parameter and environment variable is correctly entered in the UI. Parameters should not be nested.
3. **Clear Browser Cache or Use Incognito Mode**: Sometimes, caching issues can affect UI behavior. Try clearing your browser cache or using an incognito window to see if the problem persists.
4. **Use a JSON Validator**: Validate the JSON structure you're setting up to ensure there are no hidden errors or typos, as these can lead to validation issues.
5. **Try Using the API**: As a workaround, consider using the Vapi API to configure your tool directly. This might bypass UI-specific validation errors.
6. **Report a Detailed Issue**: Follow the [Vapi issue reporting guide](https://docs.vapi.ai/issue-reporting) to report this issue with detailed steps and console logs, which can help support teams address the bug efficiently.
These steps should help address the problem. If the issue persists, continue providing detailed error logs and configurations to Vapi support to help expedite a solution.