call.in-progress.error-vapifault-deepgram-transcri...
# support
p
I keep getting
call.in-progress.error-vapifault-deepgram-transcriber-failed
when I try to initiate a web call to my assistant trough the vapi "Talk to assistant" button. example:
019b09db-0d3e-755e-8433-e47634b6bba7
v
The error
call.in-progress.error-vapifault-deepgram-transcriber-failed
indicates a problem with the Deepgram transcriber during your call.
Actionable step: Check your Deepgram API credentials and configuration in your Vapi project. A common fix is to ensure your Deepgram API key is valid and has the necessary permissions. If the issue persists, try regenerating your API key and updating it in your Vapi settings. If you need more detailed troubleshooting, refer to the "Troubleshooting Call Issues" documentation found in the Vapi knowledge base.
c
Hey! To help track down this issue, could you share: \- When exactly this happened (the timestamp) \- What response you expected to get \- What response you actually got instead This would really help us figure out what went wrong!
2 Views