Transcript is showing 1 turn per agent word. Feels...
# support
j
Linked the image, call id is 019b0ac1-4bc9-7225-b0a2-63d46f4d7e4e. But the agent transcript is 1 message for the whole sentence, then 1 message per word. We're unable to filter out the single word duplicate messages, which makes us unable to show the whole conversation in our UI https://cdn.discordapp.com/attachments/1448471940175233034/1448471940850258113/Screenshot_2025-12-10_at_7.28.51_PM.png?ex=693fff5e&is=693eadde&hm=a6fb6515c2222664186b540040f0d218fc7adbdd7ba11319f132171596753db3&
v
To address the transcript splitting issue: Please review the call in your Vapi dashboard under
Observe > Call Logs
using the provided Call ID. If the transcript still shows one message per word, report this directly to the Vapi team by including the Call ID, a description, and a screenshot. This will help the team investigate and resolve the transcript formatting problem quickly. Example report format:
Copy code
Call ID: 019b0ac1-4bc9-7225-b0a2-63d46f4d7e4e
Issue: Transcript splits into single-word messages
Expected: Each agent turn should be a full sentence
Screenshot: [attach image]
For more details, see the [Vapi debugging guide](https://docs.vapi.ai/debugging). Source: - [Debugging | Vapi Documentation](https://docs.vapi.ai/debugging)
s
Even I'm facing the same issue. @Vapi Support Bot
v
To escalate the transcript splitting issue: Please submit a report to the Vapi team using the following format:
Copy code
Call ID: [your call id]
Issue: Transcript splits into single-word messages
Expected: Each agent turn should be a full sentence
Screenshot: [attach image]
This will help the team investigate and resolve the problem efficiently. For more details, see the [Vapi issue reporting guide](https://docs.vapi.ai/issue-reporting). Source: - [How to Report Issues Effectively | Vapi Documentation](https://docs.vapi.ai/issue-reporting)
j
@Sathvika M we fixed this by changing to weekly releases