We’re having issues where if someone submits our form and the agent calls instantly, the call goes straight to voicemail. They’re expecting the call, but the first attempt always hits VM and they only connect after a couple of retries. Anyone know why this happens?

Try adding a short delay (5–10 seconds) between form submission and initiating the outbound call. This helps ensure the recipient's phone is ready to receive the call and reduces the chance of hitting voicemail on the first attempt. For example, in your workflow, add a delay before calling:

js
setTimeout(() => {
  // trigger outbound call here
}, 7000); // 7-second delay

This simple adjustment often resolves the issue of calls going straight to voicemail after instant form submissions. Source: - [Vapi Voicemail Detection Documentation](https://docs.vapi.ai/calls/voicemail-detection)