Is there a way to mask out the name so that it does not gets sent to transcriber or model? @Vapi @Vapi Support Bot

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Yes, you can mask out names (or other PII) before they reach the transcriber or model by enabling the

securityFilterPlan

in your assistant or call configuration. Here’s an example:

json
"securityFilterPlan": {
  "enabled": true,
  "filters": [ /* specify PII filters here */ ],
  "mode": "sanitize",
  "replacementText": "[FILTERED]"
}

This will replace detected PII with

[FILTERED]

before processing. For advanced filtering (e.g., custom name patterns), you may need to define specific filters or consult Vapi support for further customization. Source: [Vapi API Reference - Create Phone Call](https://docs.vapi.ai/api-reference/calls/create-phone-call)