I am unable to buy credits because it says my postal code does not match. I do not see anywhere to add a postal code https://cdn.discordapp.com/attachments/1450620969352695900/1450621215290036445/Screenshot_2025-12-16_162901.png?ex=694333c8&is=6941e248&hm=9dc6e59ff028f14d410a674648abe44c0a8abdeedc4f8e62fcd8577a1ad996e0&

To resolve your billing issue, please report it to Vapi support using the following format:

Email: [your email]
Organization ID: [your org ID]
Issue: Unable to buy credits – "postal code is incomplete" error
Screenshot: [attach your error image]

This ensures the support team has all the details needed to help you quickly. For more info, see the Vapi issue reporting guide (https://docs.vapi.ai/issue-reporting). Source: - [Vapi Issue Reporting Guide](https://docs.vapi.ai/issue-reporting)

Try using the Link payment system to enter your zip code. Also, could you please provide a screenshot of the error?