Hi, My company recently purchased a Twilio number, and I’m unable to import it to our Vapi account. I’m getting an error saying the number is already in use by another org. Please help fix this since this is a critical blocker. I don’t want to publish the number here. I can DM it instead. https://cdn.discordapp.com/attachments/1451513022823661658/1451513023473647718/IMG_7352.png?ex=69807458&is=697f22d8&hm=56d6cbd8f6eb9c1059851af15e12e6d0d2346b4ec31cdfa659f42c0d2e944c5b&

@Hashrin I can assist with this, Although I’m not so active here but you can forward me a message via fiverr using the link below: https://www.fiverr.com/s/Aygm4r5

Hi Hashrin, Thanks — please DM the phone number and your Twilio Account SID (do not share auth token). Per our docs, if a number is already bound to another org we may need to release it from our backend or Twilio may need to unbind it. Link: https://docs.vapi.ai/phone-numbers/import-twilio What I’ll do once you DM: • Check whether the number is assigned to any Vapi org. • If it’s associated with another org, attempt backend release and confirm when you can retry import. • If Twilio-side action is required, I’ll tell you the exact info to request from Twilio support. Send the number and Account SID in DM and I’ll start the check.