Concurrency Limit
# support
m
Hello @Vapi Support Bot I have a conurrency limit error on my vapi dashboard. Im tryin to test new assistants that im building but it wont let me due to this error. Org id: 759d95c2-8e4e-4f48-847b-8334798bd95a
v
To resolve your concurrency limit error and continue testing new assistants: 1. Go to your [Vapi Dashboard](https://dashboard.vapi.ai/settings/billing). 2. Navigate to Settings → Billing and find Reserved Concurrency (Call Lines). 3. Increase your concurrency limit or purchase add-on lines as needed. Changes apply immediately, so you can resume testing right away. For reference, here's a quick code snippet to check your current concurrency via API:
Copy code
bash
curl -H 'authorization: Bearer {VAPI-PRIVATE-TOKEN}' https://api.vapi.ai/analytics
More details are available in the documentation I have found. Source: - [Understanding Call Concurrency](https://docs.vapi.ai/calls/call-concurrency)
c
Hi Matthew Luz, Thanks — I can help. Quick steps to fix now: 1. Open the Vapi Dashboard: https://dashboard.vapi.ai/settings/billing 2. Settings → Billing → Reserved Concurrency (Call Lines). Increase or buy add-on lines. Changes apply immediately. (Docs: https://docs.vapi.ai/calls/call-concurrency) 3. To verify via API, create a call or query analytics; call responses include
subscriptionLimits
(e.g.,
concurrencyLimit
,
remainingConcurrentCalls
,
concurrencyBlocked
). Example analytics curl:
Copy code
bash
curl -H 'authorization: Bearer {VAPI-PRIVATE-TOKEN}' https://api.vapi.ai/analytics
If you still see
concurrencyBlocked: true
or abnormal
remainingConcurrentCalls
(like -1) after increasing lines, reply here with the exact API response or a screenshot and we'll look further.