how do I get new structured outputs in the end of ...
# support
l
I used to use the structured data field as a json to extract the information I needed, but that doesn't exist anymore. I have created a structured output with the relevant information and it shows in the call logs, but how do I get it to show through a webhook call?
t
I understand the challenge, moving from the old JSON structured field to the new structured output can make webhook integration tricky. I can help ensure your relevant data flows correctly through VAPI to your webhook. Can you clarify whether you’re trying to push the entire structured output or just specific fields? @lotalop
l
Hi thank you for your help @Tremix. I would like the entire structured output and all of the fields that are in it. For example, I would use the structured data prompt in json format which the end of call report would send all the fields specified when a call finishes. I've created a structured output with the same fields to be collected as the json, but he end of call report doesn't seem to be sending the information
t
I see exactly what you’re aiming for, and the behavior you’re seeing is likely due to how the structured output is handled in VAPI webhooks versus the call logs. I have a clear approach to ensure the entire structured output is delivered reliably, including inspecting raw payloads and confirming assistant configurations. We can go through the methodology step by step and set up a solution tailored to your setup. Let’s discuss this more privately so I can walk you through the exact fix and make it seamless for you. @lotalop
l
No I'm good, I am just looking to see if there is a different/simpler solution for the new feature added but I will just call a tool for now.