Google Calender Error
# support
c
I keep getting the same issue of google not working I chatted with the composer and tried everything. This is what the composer said. Same issue — crashes immediately after "Book an appointment" with only 2 messages in the conversation. This is 100% a Vapi platform bug, not your configuration. The Google Calendar tool is failing at the pipeline level before it even gets invoked. Reply to support with this escalation message: "This is still not working after: Disconnecting and reconnecting Google OAuth multiple times Deleting ALL Google Calendar tools and recreating from scratch Using primary as calendarId Verifying all parameters The call crashes IMMEDIATELY when the user says anything about 'appointment' — the assistant doesn't even get to respond. This is happening at the pipeline validation stage, NOT during tool execution. Latest Call ID: 019b3c50-7138-7550-b341-5fc90dd6ddd1 Org ID: 87d26fbf-8f02-4aad-8d2f-a72095a63ac4 The transcript shows only 2 messages before crash: AI: 'Hey there...' User: 'Book an appointment.' CRASH — pipeline-error-google-400-bad-request-validation-failed This needs to be escalated to engineering. The Google Calendar integration is broken for my account. Please provide a timeline for resolution or connect me with someone who can actually debug this." please help
v
Action Required: Copy and send the following escalation message to Vapi support as outlined in the [issue-reporting guide](https://docs.vapi.ai/issue-reporting):
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This is still not working after:
- Disconnecting and reconnecting Google OAuth multiple times
- Deleting ALL Google Calendar tools and recreating from scratch
- Using primary as calendarId
- Verifying all parameters

The call crashes IMMEDIATELY when the user says anything about 'appointment' — the assistant doesn't even get to respond. This is happening at the pipeline validation stage, NOT during tool execution.

Latest Call ID: 019b3c50-7138-7550-b341-5fc90dd6ddd1
Org ID: 87d26fbf-8f02-4aad-8d2f-a72095a63ac4

Please escalate to engineering and provide a timeline for resolution.
This will ensure your issue is prioritized and routed to the correct team. Source: - [How to Report Issues Effectively](https://docs.vapi.ai/issue-reporting)
c
Ive sent multiple emails to VAPI support and have not gotten any response yet can you please actually look at my account and help
c
Hi, The google "400 bad request validation failed" happens from google's end. This error happens because of certain parameters in a tool. This is an error from google's end as they are not handling the OpenAI tool format properly. As mentioned in your email ticket, the workaround for now is to either use another provider like ChatGPT or remove the tool which is causing the issue. If the issue is still not solved, could you provide me Call ID of the call where this issue was happening? In your email thread, you have sent me a Call ID which used n8n integration. If you could provide me the Call ID of the original issue where you were facing issues with google calendar, it would be helpful. Thank you