HELP ME PLEASE I need to get 30 more concurrency c...
# support
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
v
To get 30 more concurrency calls in Vapi: 1. Go to the [Vapi Dashboard](https://dashboard.vapi.ai/settings/billing). 2. Navigate to Settings → Billing. 3. Find Reserved Concurrency (Call Lines) and increase the limit by 30. Your new concurrency limit will apply immediately after saving the changes. For more details, see the [Vapi call concurrency documentation](https://docs.vapi.ai/calls/call-concurrency). Source: - [Understanding Call Concurrency](https://docs.vapi.ai/calls/call-concurrency)
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c
Hi, re-enter your card and then make sure to click the check mark button which is next to the payment method and try again.