Hi Lee Harrold,
We handle BAAs via the Billing add-on flow. Steps:
- Enable the HIPAA add-on in Dashboard → Billing → Add-ons (cost $1,000/month).
- After subscribing, the standard BAA becomes available and can be signed. See HIPAA docs:
https://docs.vapi.ai/security-and-privacy/hipaa
I can arrange sending the BAA to the email you provide in DM — please share the address here and I’ll trigger it. Note: if you need the security portal access or have questions about provider BAAs, include that in your message.