cant buy credits even though card is on file. carloshamberland@gmail.com https://cdn.discordapp.com/attachments/1456416742216700010/1456416742451445854/image.png?ex=69807f0a&is=697f2d8a&hm=d57e5494db0ed32d3e52c35a6def2d4ff7239102da7a0f3632041ffbc156dc8a&

I'm sorry you're experiencing trouble purchasing credits, especially since your card ending in 8080 is already on file and auto-reload is enabled. The error message "Failed to purchase credits: Invalid payment details" suggests there may be an issue with the payment method itself, such as an expired card, incorrect card details, or a restriction from the card issuer. Since I do not have access to more specific troubleshooting steps or account details, I cannot provide a direct solution to this issue. If you have recently updated your card or billing information, double-check that all details are current and correct. If the problem persists, you may want to try a different payment method if available. Please let me know if there are any other details you can share or if you have additional questions!

i have tried other cards

Hi Carloo, To resolve credit recharging issues, please follow these steps: 1. Go to the [Vapi billing page](https://dashboard.vapi.ai/settings/billing). 2. Enter your payment information and ensure you click the checkmark to save it. You should see a notification that states the payment information is saved. 3. Once your payment method is saved, you can proceed to purchase credits. If the issue persists, please provide a screen recording or screenshot of the error message, including the browser and version you're using, as well as the steps you took leading to the error, so we can further investigate the issue. You can refer to the [Issue Reporting Guidelines](https://docs.vapi.ai/issue-reporting) for more details on submitting bug reports effectively. https://cdn.discordapp.com/attachments/1456416742216700010/1457698743771205694/image.png?ex=695cf33f&is=695ba1bf&hm=79d54ad7f54fa9e5b2a91ad45dd6814927f38b1a0f97d3deac8fad6d333e2a84&