When i deleted an organization, it deleted my whol...
# support
d
When i deleted an organization, it deleted my whole email and all organizations were deleted. I manage over 50 businesses and now I have no way to get into their organizations. I emailed them the emergency. Hope they respond soon. The companies are at a stand still. https://cdn.discordapp.com/attachments/1457788033482096862/1457788034555842747/6128316c-8d99-47f9-88d2-3a4cbb9e542a.png?ex=69857c27&is=69842aa7&hm=e22beb3f4a2f179cfb2d2b66b8ae4e5dfbfa59f0267bf463fa1cdbfb56d25136&
v
For urgent account access issues like this, the best step is to follow up with Vapi support at [support@vapi.ai](support@vapi.ai) and include: - Your account email - Organization ID (if available) - A clear description of the issue and its business impact - Any relevant screenshots (such as the "No organizations found" error) This ensures your request is prioritized and handled as quickly as possible by their support team. For enterprise customers, you may also reference your dedicated support channel for 24/7 assistance. (According to the [Vapi support documentation](https://docs.vapi.ai/support)) Source: - [Vapi Support Documentation](https://docs.vapi.ai/support)
d
Thank you. I already did those. I hope they respond. I got the auto repsonse.
c
Hi Derrick, Thanks — forwarding the exact next steps to speed escalation: Please email support@vapi.ai (or reply to your existing ticket) including: - Account email you use to sign in - Any Organization IDs you still have (if none, say "none available") - Detailed description: "Deleted one org; UI removed all orgs and I cannot access any — managing \~50 businesses; urgent business impact: operations halted" - Screenshots showing "No organizations found" or any error messages - Ticket reference numbers or previous auto-reply text (if you have them) I also recommend marking the email subject as: URGENT — All Organizations Deleted / Critical Account Access, and include your preferred phone number for immediate contact. For enterprise plans, mention you need 24/7 escalation.