Calls failing because of vapifault-worker-not-avai...
# support
j
Calls are dropping because of vapifault-worker-not-available. Similar issue as seen in the noon
v
Action Required: For the
vapifault-worker-not-available
error, the recommended step is to contact Vapi support with your
call_id
and account email so they can investigate the issue on their end. You can reach support via the [Vapi support page](https://docs.vapi.ai/support).
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text
Include your call_id and account email in your support request for faster resolution.
According to the documentation, this error indicates an internal processing issue that only support can resolve. Source: - [Call ended reason codes (Vapi Documentation)](https://docs.vapi.ai/calls/call-ended-reason)
c
Hi, There was an outage yesterday which caused calls to end with worker not available error. You can find more information here (https://status.vapi.ai/incident/800838). The calls should be working now.