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Affiliate deposit not attributed
# support
g
Hi Vapi Team, I’m part of the Vapi affiliate program and have referred a customer successfully. It looks like the initial €50 deposit has not yet been attributed to the affiliate referral. Could you please check this and update the assignment if needed? Thanks a lot for your help. OrgId: af098a13-8fcc-4ecb-b8b3-d52b5a446174 Best regards Gerald
c
Hi, thanks for sharing your details. Our team will look into it and get back to you soon with an update.
Hi, could you share your VAPI email address? Our team needs it to look into this and get back to you with an update.
g
yes, the first one
c
Hi gerald94, Thanks — I’ll check this for you. Please confirm the exact email address the referred customer used to sign up (or whether they used your affiliate link). Once I have that, I’ll verify the Org ID (af098a13-8fcc-4ecb-b8b3-d52b5a446174) against our records and confirm whether the €50 deposit was attributed.
g
Just to clarify the setup: The affiliate link was used by Gerald (technical contact) during the signup. Marcel is the sales contact and is the one who performed the €50 top-up. Both accounts are admin users within the same organization
c
Got it. Let me check with our team and get back to you with an update.
g
do you have any feedback for me?
c
Hi, I'm really sorry for the late response. Let me check with our team and get back to you with an update.
g
thank you, rgds Gerald
so u have any News for me?
Hi 🙂 I just wanted to check in and ask if there are any updates on this. Looking forward to hearing from you!
May I kindly ask for an update? rgds Gerald
any update?
Hope you are doing well. I wanted to follow up and ask about the current status, as there is a major client involved. At the moment we are still in the testing phase, but we will be going live soon. I would appreciate your feedback. Thank you. Best regards, Gerald
Praveen??
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