Requesting Sales Support for Enterprise Plan Upgra...
# support
m
How can I get a meeting with the sales team as we are considering upgrading to enterprise? For context, I've submitted the Typeform (https://form.typeform.com/to/iOcCsqVP?typeform-source=vapi.ai) a number last year of times but I haven't gotten a response. And their support team has just been redirecting me to the same form. Would appreciate some help ASAP.
c
Our https://vapi.ai/pricing includes unlimited concurrency, higher rate limits, and features like hands-on support, a shared Slack channel, HIPAA BAA and SOC 2 certifications, Single Sign-On (SSO) support (Okta, Azure AD, SAML, OIDC), and Role-Based Access Control (RBAC). If this sounds like it could meet your needs, please contact our sales team via this link: https://vapi.ai/sales. Once submitted, our sales team will reach out after reviewing your requirements!
m
Again, I've filled out this form a number of times but I'm not getting a response.
a
theres a new form
its not the typeform form
its embedded into the sales webpage now
c
Hi Miguel, Thanks for reaching out, and sorry for the frustration here. Our sales team reviews each submission based on current qualification criteria and capacity. If there hasn’t been a follow‑up after submitting the form, it typically means the request wasn’t a fit for an Enterprise engagement at that time. That said, we recently updated our intake process, so I’d recommend submitting your details using the new sales form here, making sure to include your use case, expected volume, and any enterprise requirements (e.g. concurrency, compliance, SLAs): 👉 https://vapi.ai/sales This will give the team the best context to evaluate and respond if it’s a match. Thanks for your understanding, Shaunak