Error phone number
# support
f
Hello Vapi Support Team, I'm experiencing an issue with phone number +34865569620 that I need help resolving. Situation: I previously had this Twilio phone number imported and working in Vapi Approximately 5 days ago, I deleted it from my Vapi account due to an issue Now when I try to reimport the same number, I get the error: "Phone number +34865569920 already in use by another org" What I've verified: The number is active and available in my Twilio account It's been 5 days since deletion, so it should be released from Vapi's system I don't have any other Vapi organizations where this number might be active Request: Could you please manually release/unlink this number from your database so I can reimport it? It appears to be stuck as an orphaned record in your system. Number details: Phone: +34865569620 Provider: Twilio Country: Spain Thank you for your assistance. Please let me know if you need any additional information.
@Vapi
c
Hi, We weren't able to find the number +34865569620 on our database, i.e it is not linked anywhere. Can you confirm whether the number you shared is correct?
f
Sorry, the number is +34865696920
@Bharath
Solved. Thanks
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