Intro glitches frequently
# support
b
Vapi Glitches Call ID: 019bd278-7691-722e-a29c-ca1aa681b787 the beginning of the call is bugged, didn't say the intro properly Happens quite frequently where the intro is not spoken properly (like the following) or audio doubles and overlaps. What would be the best approach to prevent this issue
o
c
This is likely happening due to chunkplan; you have chunkplan set to enabled with 30 characters, and if you notice, the issue arises near 30 characters. You are using DeepGram voice, so it might not be working correctly with chunkPlan. Can you try to either disable chunkPlan or change the voice to elevenlabs turbo provider?
b
will add these changes and update here
I think it's good for now. Marking as resolved.
c
Thanks for confirming.