We are testing with a Twillio phone number and it was working fine but now for some reason my AI caller is now just saying 'Goodbye' in the middle of test calls. Can someone help? Here are some call ID's as examples... 019bdb27-e5e2-7ff6-b256-29ab810362cd 019bdb19-cb9c-7bb5-aa82-fdf0bf68cab2 019bd91b-7636-722c-99fb-875831c914dd

To diagnose why your AI caller is ending calls early, review the call transcripts in the Vapi dashboard using your provided Call IDs.

text
1. Go to the dashboard: https://dashboard.vapi.ai/
2. Navigate to `Observe > Call Logs`
3. Enter your Call ID to view the transcript and see where the call ended unexpectedly.

This will help you pinpoint the exact moment and reason for the premature "Goodbye" so you can adjust your test suite or script as needed. For more details, see the debugging documentation. Source: - [Debugging voice agents](https://docs.vapi.ai/debugging)

Here's another call ID 019bdb74-de5c-7335-85cb-e04498684993

Hey there, in all of these call IDs, the Goodbyes were from the user side, not the AI side, and then ended with customer-ended-call. Please check the recordings, you'll find goodbye in the user's voice. I have noticed that it's an inbound call, the female voice is Vapi's side voice, and the other side ( male) also looks like an AI voice, in all these calls. So problem might be from other side.