Error for the country Codes
# support
v
Thank you for sharing the error details. Based on the message "Account not authorized to call +6396291434347," it appears that international calling permissions may not be enabled in your Twilio account, as suggested in the documentation. Could you confirm if you have already enabled international calling permissions for the specific countries you are trying to reach in your Twilio geo permissions settings? This will help determine if the issue is due to Twilio restrictions or something else in the Vapi setup. Sources: - [Vapi Call Ended Reason Documentation](https://docs.vapi.ai/calls/call-ended-reason) - [Vapi Outbound Calls Documentation](https://docs.vapi.ai/phone-calling/outbound-calls)
c
Hi there, The "Account not authorized" error for country codes typically happens when you're using a Twilio phone number and haven't enabled that country for outbound calling in your Twilio account. To fix this: 1. Log into your Twilio Console 2. Go to Voice > Geo Permissions 3. Enable the country/countries you want to call 4. Save your changes Once you've enabled the countries in Twilio, the calls should work through Vapi. If you're using a different provider (Telnyx, Vonage) or a Vapi-provided number, let me know and I can help troubleshoot further. Best, Vapi Support
m
I have already checked all the geo permissions
c
I recommend contacting Twilio support for this issue. We believe it is related to geographical restrictions, and they will be able to help you better.