Google STT Issue
# support
v
We are currently facing a critical production issue when using Google Transcriber (gemini-2.0-flash) Call IDs (019beb02-0679-7667-ab9f-672da0c5658f) Google transcriber error: Ended: Call.in progress.error vapifault google transcriber failed How do I resolve this ?
v
Action Step: Go to your Vapi dashboard and navigate to
Observe > Call Logs
, then search for the Call ID
019beb02-0679-7667-ab9f-672da0c5658f
. Review the tool execution and error details for this call to pinpoint the failure. If the error persists, check the [Vapi Status Page](https://status.vapi.ai/) and [Google provider status](https://status.cloud.google.com/) for any ongoing outages. This targeted log review is the fastest way to diagnose and resolve Google transcriber failures in production (according to the documentation I have found). Source: - [Tool and workflow debugging](https://docs.vapi.ai/debugging)
c
Hi there, Thank you for reporting this Google STT issue. We're aware of a recent incident affecting Google/Gemini-related services that may be causing the issues you're experiencing. Our team is actively working on resolving this. In the meantime, you can try switching to an alternative transcriber like Deepgram or Azure STT as a temporary workaround. We apologize for the inconvenience and will update you once the issue is fully resolved. Best, Vapi Support