Hello,
We would like to build AI assistants for voice calls and chats, integrated via WAPI. The project includes three AI systems.
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1. AI for Client Phone Calls (Inbound)
An AI assistant that answers incoming client calls and communicates like a real operator.
Main functions:
• Answer client questions in real time
• Provide information about:
• vehicles
• pricing
• locations
• services and booking process
• Handle follow-up questions
• Natural, human-like voice
• 24/7 availability
• Ability to:
• transfer calls to a live manager
• collect basic client data
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2. AI for Driver Recruitment (Call Center AI)
A separate AI acting as a recruitment call center for drivers.
Functions:
• Handle inbound and outbound calls with drivers
• Explain:
• company details
• working conditions
• income and schedule
• requirements
• Ask screening questions (license, experience, city, availability)
• Save responses
• Transfer qualified leads to HR or a live manager
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