Is dashboard.eu.vapi.ai production environment and...
# support
u
For data residency compliance we need to use European server. We stumbled onto https://dashboard.eu.vapi.ai/overview. I would like to know if this is a Vapi production environment and how do we migrate existing account to eu?
c
Yup - That's right.
u
can you please explain - how do I migrate to eu infrastructure? - is EU production ready?
c
Yes, dashboard.eu.vapi.ai is a production environment. It's fully live and running in AWS eu-central-1 (Frankfurt) with complete data isolation from the US system. How to migrate: 1. Create a new account at dashboard.eu.vapi.ai — existing US accounts don't transfer automatically 2. Recreate your configuration (assistants, phone numbers, etc.) in the EU dashboard 3. Update your authentication — EU uses auth.eu.vapi.ai, so you'll need new API keys What's different in EU: • All data stays in EU (recordings, transcripts, credentials) • Only EU-compliant providers allowed — enforced automatically • Phone numbers route through Twilio Ireland region • ISO 27701 compliant for GDPR There's no automated migration tool, so you'll need to manually set things up in the EU environment. If you have a complex setup, let me know and I can point you to docs or help figure out the best approach.