Assistants Duplicated into Incorrect Org
# support
h
I was building an assistant in this org (6233f8c2-6d89-44e6-9f71-896925072b19) and then I clicked to Publish it. I received an error message saying Assistant Not Found. So then I "duplicated" that Assistant, and it was duplicated into the WRONG Org (3584eb81-f674-49c3-acfe-5a24fb8d1368). Also, none of my build was saved. I lost the entire build. Original Assistant ID: 6d910d39-9aca-4dc8-8d40-7ad0575e17df Duplicate Assistant 1 (in wrong account): 3cd103a4-6304-4c63-9f62-5e169887100b Duplicate Assistant 2 (in wrong account): 339ab16d-5c0d-41ff-b905-f28a302d0ec2
v
To report this issue for fast resolution, use the following template:
Copy code
Organization ID (original): 6233f8c2-6d89-44e6-9f71-896925072b19
Organization ID (wrong): 3584eb81-f674-49c3-acfe-5a24fb8d1368
Original Assistant ID: 6d910d39-9aca-4dc8-8d40-7ad0575e17df
Duplicate Assistant IDs: 3cd103a4-6304-4c63-9f62-5e169887100b, 339ab16d-5c0d-41ff-b905-f28a302d0ec2
Issue: Assistant duplicated into wrong org and build lost after publish error
Steps to reproduce: [List your steps]
Browser & OS: [e.g., Chrome 120.0, macOS 14.1]
Screen recording: [link or attach]
Console errors: [copy any errors]
Submit this report as described in the [Vapi issue reporting guide](https://docs.vapi.ai/issue-reporting) for targeted support. Source: - [Vapi Issue Reporting Guide](https://docs.vapi.ai/issue-reporting)
o
vapi... for some reason... throws errors all the time on friday and weekends.Like all my folders are gone now
doesn't matter what browser I use
loading squads
sometimes it says like 3/4 members are deleted
refresh
they're back
or refresh
5 min later
still loading
h
Yes, we also experience these issues e.g. sometimes all the assistants completely disappear from the account then reappear after refreshing etc.
c
You can shift to weekly. How to switch: 1. Go to: [https://dashboard.vapi.ai/settings/organization](https://dashboard.vapi.ai/settings/organization**) 2. In the Channel dropdown, select Weekly Shifting should reduce these by a lot.
Hey Liv, in the meantime, is there anything I can help you with? The assistant still exists in the DB. You can go to https://dashboard.vapi.ai/api, check for API calls and their payloads, which will give you the exact payload even if some API failed, in the wrong org, etc, and you can use that payload to duplicate the assistant.