hi, I just got frozen out of the account. Really need to get back up. I'm just trying to give you my credit card and give you some money. Is there a way that we can get this issue taken care of? buxtonbycha@gmail.com's org

To resolve your frozen account, you can add credits directly to your subscription: 1. Go to the [Vapi billing page](https://dashboard.vapi.ai/org/billing/credits). 2. Enter the amount you wish to purchase in the

credits

field and complete the payment. This should help restore your account access. For more details, see the official documentation I have found. Source: - [Changelog November 30, 2024](https://docs.vapi.ai/changelog/2024/11/30)

I keep getting this error message at the bottom. https://cdn.discordapp.com/attachments/1466976036578267290/1466977463925215465/image.png?ex=697eb4ba&is=697d633a&hm=e12e0b87bdab39e241dce0545f035cd387b5e1cf9bc25754e88fbd05b5db94cb&

Hi Bycha, Once you enter your payment information, please make sure to click the checkmark to save the payment method. You’ll know it’s saved when the details are masked with dots and you see a confirmation message indicating that the payment information has been saved. I’ve attached a few screenshots for clarity. If you need any additional help, please let us know. https://cdn.discordapp.com/attachments/1466976036578267290/1466998382475350016/image.png?ex=697ec835&is=697d76b5&hm=314898c5f55fd33ca5b0d4cc6a8885dfe65ae31a893bf6eee1b1420ff042a797&