Hiring: Senior/Lead Vapi Engineer: Agentic Voice AI Employees (Tech Lead)
Contract • Remote • Ongoing
We build production agentic AI employees on Vapi voice agents that plan + take actions (CRM, booking, payments, WhatsApp/email) with guardrails.
Real calls only. No demo-only builders.
What you’ll build (examples)
Outbound Qualifier: qualify leads, handle voicemail/busy/callback, write to CRM
Outbound Sales Agent (SDR) — Growth: objections → book/warm transfer → send payment links via WhatsApp/email → follow-ups
Booking Agent: booking rules, reschedule/cancel, confirmations + reminders (WhatsApp/email)
Support Agent + RAG: grounded answers from docs/PDF/web, safe “not found”, escalation with context
Must-have (non-negotiable)
Shipped production telephony voice agents (real calls)
Strong Vapi experience
Integrations + automations: APIs/webhooks/auth, idempotency, retries, rate limits
Hybrid agentic design: workflow + agentic flexibility, state + tool calling + guardrails
Reliability/observability: logs, fallbacks, debugging
Paid trial (48–72h)
Build a small outbound qualifier that writes to CRM (no duplicates), triggers a WhatsApp/email follow-up, and logs outcomes/errors.
Pricing required in your DM (USD, ballpark)
Assumptions: 1 client • 1 workflow • staging+prod • 1 phone number • 1 CRM + 1 calendar • usage fees excluded.
Please quote:
Outbound Qualifier MVP (2w)
Outbound Sales Agent (SDR) — Growth (3–4w)
Support + RAG (3–4w)
Booking Agent (2–3w)
monthly support retainer (10/20 hrs)
DM to apply (copy/paste)
Rate card + availability + timezone
1–2 production examples (what broke + how you fixed it)
Loom walkthrough (3–5 mins, redacted ok)
Stack (STT/TTS/LLM + key integrations)