If it’s the same account and workspace, then it’s very likely a silent token or agent-linking issue, Vapi shows it as connected, but the integration isn’t actually bound where it needs to be.
The way I usually resolve this is by doing a clean reconnect, checking scopes, and validating the agent → integration → trigger flow so we can see exactly where it drops. It’s much easier to do this step-by-step. If you’re open to it, we can sort it out privately and get it working properly. @5ull3n