VAPI is not calling the end_call_tool after caller says "thank you, good bye" or "nothing else" when prompted for anything else I can help you with. We have added this in the prompt but, this is not working as expected always. Sometime user have to say two or three times and tell close the call. How can i improve the prompt? We have done this for AI help desk.

This is normal with VAPI prompt-only isn’t enough. Do this: • Make “thanks / bye / nothing else / that’s all” hard exits → immediately call end_call_tool • Add 1–2 explicit examples in the prompt • Ask “anything else?” once only • If the user gives a second short/no response, auto end the call That usually fixes the looping. @DeepuNair

Thanks @Adam , let me try it

Hi, Could you share me the Call IDs where this issue was occurring?

Typical issue I saw a lot. If u r still facing, happy to help.

Thanks team, @Adam 's fix is working fine.