Good morning,
There is a service outage that is not documented at: https://status.vapi.ai/. When sending a SIP call, your service responds with a SIP message: "480 Temporarily Unavailable". Could you please look into this?
Thank you very much
c
Chiranjeet Mishra
02/04/2026, 2:03 PM
Hi, Thank you for letting us know. Could you provide the Call IDs of the calls which ended with this error? I will review it and let the team know about it.
c
caballero330
02/04/2026, 2:30 PM
Good afternoon,
Here's an example: "callId": 67ad914a-bcf3-4cc6-b3b5-65f8bc10b1a6
caballero330
02/04/2026, 2:32 PM
Here are a few more:
CallId
019c28ee-089c-7771-a7dd-3c375ab407d5
019c28e5-efeb-7ee2-9ced-aa48be25eb8e
7eef9ddb-bc25-4a78-94f9-ff28dcb1e5b8
afe70809-0ab3-4819-9643-6d6e171d8409
019c28c9-7506-7990-929a-c4f4ee112363
caballero330
02/04/2026, 2:53 PM
The issue has been resolved. Thank you very much.
c
Chiranjeet Mishra
02/04/2026, 3:29 PM
You're welcome, Please feel free to reach out if you require any help in the future