the assistant only says the greeting, and the conversation ends immediately. I can neither speak myself nor enter any information.

Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team

the right transciber windows doesnt pop up and it just says connecting not end call like its suppose to

@Notet happy to help, let me know

you literally just joined the server lol

Hi, could you please provide us with the Call ID?

019c4355-aba4-711e-85d2-50625fe6f826 Just says Call ended due to silence

It looks like the call timed out, and we didn't receive any voice from your side.

the right transciber windows doesnt pop up and it just says connecting not end call like its suppose to

Could you please share a screen recording of the issue you are facing? Thanks!

@Notet do u see the issue always?

yeah its been like this since i signed up

try with another account?

no just tried that same sh't

Hi, Thanks for sharing the video. This is unusual behavior. Could you also provide the network logs as a HAR file? Here are the steps to do that: 1. Open the login page but do not click "Sign In" yet. Open the developer tools. 2. Click on the Network tab (make sure to click the recording icon and check "Preserve Log"). I’ve attached an image for reference. 3. Continue your "Talk to Assistant" attempt. 4. After the attempt is completed, export the network logs as a HAR file and reply with it here. This should help us understand the issue better. https://cdn.discordapp.com/attachments/1470064985991282917/1471102211533705290/image_33.png?ex=698db632&is=698c64b2&hm=9250a70c31ba247eba759de0c0febf1414cf24af62251a2857227cf8e761dbda&

i think this is it https://cdn.discordapp.com/attachments/1470064985991282917/1471145598626435259/dashboard.vapi.ai_Archive_26-02-11_15-04-28.har?ex=698dde9b&is=698c8d1b&hm=48a35170bc79c3a6f5f1b38fa9e1ed853351338dde1f0f2a7a1e399d6a036a57&

I don't see the API call to https://api.vapi.ai/call/web. Could you try using a different browser or clearing the cache?

try this one https://cdn.discordapp.com/attachments/1470064985991282917/1471161507676160235/dashboard.vapi.ai_Archive_26-02-11_16-10-16.har?ex=698ded6c&is=698c9bec&hm=36b4186e738d46a492c219830b917e3517a1a9f0dbf802019c2922e57a93e8bc&

Can you try these steps? 1. Open a fresh Chrome incognito window (this disables all extensions). 2. Go to https://dashboard.vapi.ai 3. Log in and try starting a call. 4. When the browser asks for mic permission, click allow.

same error man, this really sucks i was excited to use this