Weird keyboard typing noise when I call the phone ...
# supportd
deky
02/11/2026, 4:14 AMMy VAPI agent does some weird call center background noises when I call the phone number but when I call it through the web app it works fine...
a
Adrian
02/11/2026, 4:35 AMits a simple setting
Adrian
02/11/2026, 4:35 AMplays audio through a real call but not on a webcall
Adrian
02/11/2026, 4:35 AMjust go to assistant settings and under the voice tab click additional configuration and on background sound just set it to off
d
deky
02/11/2026, 4:50 AMthanks
c
Chiranjeet Mishra
02/11/2026, 10:48 AMHi, you can disable that through Dashboard -> Assistants -> Voice -> Additional Configuration -> Background Sound.