I'm still having a technical issue with my API con...
# support
j
It looks like your /call request is failing before Vapi AI can process it, which is usually caused by auth, endpoint, or payload issues. I’d double-check your API key, base URL, and confirm that the assistant and phone number are active and verified. Also make sure your headers and region settings match your account setup. Are you seeing any detailed error logs in the VAPI dashboard, or just the “terminated” message? @kiearansolanki
s
it may need sometime to fix it
k
Still isn't working, do you have anyone that can help with this?
j
I can see from the logs and screenshots that your requests to Vapi AI aren’t even authenticating properly, which is why /assistant, /phone-number, and /call are all failing. When this happens, it’s usually tied to API key scope, environment mismatch, or account-level config issue not your code. The best approach is to verify your workspace setup, permissions, and provisioning first, then test with a clean minimal request. I’ve helped fix this exact issue before, and I’m confident we can resolve it. Let’s discuss this privately so I can review your setup and walk you through it properly. @kiearansolanki
c
Hi @kiearansolanki, I am sorry for the delayed response. Could you click on the "response" tab and send a screenshot of what it is showing? This might help me get better idea of the issue you are facing.