Hi everyone! I’m struggling with my voice assistan...
# general-english
i
Hi everyone! I’m struggling with my voice assistant setup and could use some help. The Problem: When I call my Twilio number, I immediately hear: "Sorry, an error has occurred. Goodbye" and the call drops. My Configuration: • Twilio Webhook: I have set the URL to https://api.vapi.ai/webhook/twilio using HTTP POST in the "A CALL COMES IN" section. • Vapi Setup: The number is successfully imported into the Phone Numbers tab. • Assistant Link: I have manually assigned my assistant to this number in the Vapi dashboard. • Web Chat Test: The assistant works perfectly when testing via the Vapi dashboard chat (no "Assistant not found" errors). • Logs: Twilio Debugger shows Error 11200 (HTTP Retrieval Failure). The Issue: Even though the assistant is functional in the chat, the phone call fails. I don't see any records of these attempts in the Vapi Calls tab. Does anyone know why Twilio is failing to reach Vapi even though the webhook URL and assistant mapping seem correct? Thanks!